Support

Artist & label support

Delivery problems, rejected releases, metadata corrections, and takedowns for a live release.

Payments

Royalties & payments

Statement questions, payout timing, and payee onboarding.

Publishing

Publishing administration

Work registration, society affiliation, and writer details.

Licensing

Cover song licensing

Mechanical licences for cover recordings.

Partnerships

Partnerships & press

Distribution enquiries, catalogue acquisition, and press requests.

Legal

Legal

Notices, claims, and rights disputes.

Response times

Support enquiries are answered within one business day. Anything touching a live release or a held payment is prioritised.

Before you write in

If you already have an account, include the release ID — it appears at the top of every release panel and on the one-sheet — and the song title if the question is about a single track. It removes an entire round trip.